As secretary of the above named premises I was tasked with the long overdue task of improving the antiquated sound system we had at the Club.

I knew absolutely nothing about sound systems except for the on/off and volume control buttons! I had about 8 different quotes and many meetings with various firms that I called in for consultations. My needs for the Club were quite specific and there were certain areas that had to be segregated.

Tim Francis was more than helpful. He totally understood my needs and went to great lengths to explain the best way forward. More importantly, he explained to me why what he was suggesting was the best way forward.

I must state at this point he was far more helpful than his competitors. When I asked him certain questions about things that I had been told by other engineers, I was totally confident that Tim’s answer was the right one. I was more than happy to listen to his advise and let him design and suggest what he thought was important for our needs.

I received a very detailed and competitive quote without much delay, unlike a lot of the other firms of whom I had to wait weeks for the quote.

Tea London were instructed to carry out the work for us. The work was all carried out as specified of which I am absolutley delighted with. Tim was punctual, tidy, trustworthy anbd extremely conscientous with his approach. There are also many occasions where he did extras that weren’t included in the quote.

One of the main things that I was impressed with by Tim was the fact he was totally aware of my ignorance of sound system matters but always took the time and trouble to explain to me, of which I appreciated.

Since the installation, I have had the need to contact Tea London a couple of times. I must state nothing wrong with the system but basically just further advice needed by ourselves as to how to use various aspects of the system. As always, Tim was as helpful as ever.

I would like anybody who is possibly thinking about using Tea London’s services to make sure they listen to Tim’s recommendations, he ‘knows his stuff’!!

Michael Wort
Club Sercretary
The Village Club, Selsdon, South Croydon. 28th November 2013